Artificial intelligence and machine learning already deliver plenty of practical value to enterprises, from fraud detection to chatbots to predictive analytics. But the audacious creative writing skills of ChatGPT have raised expectations for AI/ML to new heights. IT leaders can’t help but wonder: Could AI/ML finally be ready to go beyond point solutions and address core enterprise problems?
Take the biggest, oldest, most confounding IT problem of all: Managing and integrating data across the enterprise. Today, that endeavor cries out for help from AI/ML technologies, as the volume, variety, variability, and distribution of data across on-prem and cloud platforms climb an endless exponential curve. As Stewart Bond, IDC’s VP of data integration and intelligence software, puts it: “You need machines to be able to help you to manage that.”